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Coverage disclaimer
Coverage may vary by location. This map shows a computer generated prediction of coverage in a given area. It should be used as a guide only and is not a guarantee of actual signal coverage.
As with all radio-based systems, service may be affected by a number of local factors, such as building materials, tree cover and even weather conditions. Data reception and speeds may not be as good indoors or in a car.
As this map is just a guide and does not guarantee the signal coverage for your given location, please examine the wider area around that location to get a clearer view on the coverage you can expect.
Users are bound by the Google Maps Additional Terms of Service.
What factors affect network coverage?
Whatever network you’re on, your mobile signal can sometimes be less than perfect. But mobile signal issues aren’t always caused by how far you are from the nearest mobile phone mast. Sometimes signal blackspots can happen because of the location of the building you’re in, or the building itself. All mobile phone networks around the world suffer from them. You can experience them wherever you are, even in cities with lots of mobile phone masts. As well as this, we may need to do maintenance to fix a fault or improve our service from time to time. If you’re experiencing a problem with the network, please use our Network Coverage Checker to see if we’re already working on it.
What network does VOXI use?
VOXI is a Vodafone brand so we’re powered by the same fast, reliable network at home and abroad. And considering that Vodafone has been crowned Mobile Network of the Year two years running by Trusted Reviews, you can be extra sure you’ll get amazing coverage almost everywhere you go.
What should I do if I can’t make or receive calls?
Check for any network coverage issues in your area by using our Network Status Checker above. If there are no issues reported, you might need to try a manual roam test or a hard reset test to refresh your connection to the network. See our network select device guide for a manual roam test and our phone reset device guide to do a hard reset test. If you’re still having issues, contact us on Twitter, Facebook or Webchat and we’d be happy to help.
What should I do if my data connection slows down or stops?
Check for any network coverage issues in your area using our Network Status Checker above. If there are no issues reported, check that your mobile data is turned on in your settings. If that’s not the problem, try a manual roam test or hard reset test to refresh your connection to the network. See our network select device guide for a manual roam test and our phone reset device guide to do a hard reset test. If you still can’t get a data connection, follow these instructions to check and update your APN settings.
How can I get 5G?
You'll need one of our 5G-ready plans and a 5G phone to connect to our 5G network. You'll also need to be in an area that has 5G coverage. If you're using a 5G-enabled phone in an area that doesn't have 5G coverage, your phone will automatically swap to 4G, 3G or 2G - depending on the signal that's available. Your 5G phone will then automatically reconnect to the 5G network once you're back in a 5G area.
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© 2024 Vodafone Limited, trading as VOXI is authorised and regulated by the Financial Conduct Authority for consumer credit (Financial Services Registry No.712210). Registered in England, Registered No.1471587 Registered office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. Vodafone Limited, trading as VOXI acts as a credit broker and not a lender, exclusively for PayPal Credit. PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH. Terms and conditions apply. Credit subject to status, UK residents only, PayPal Pay in 3 is not regulated by the Financial Conduct Authority. Pay in 3 eligibility is subject to status and approval. 18+. UK residents only. Pay in 3 is a form of credit. Check if affordable and how you will repay. May make other borrowing more difficult or expensive. See product terms for more details.
VOXI has been recognised as a Which? Recommended Provider for Mobile Networks (April 2022, April 2023 and April 2024). Which? is an independent consumer body and makes recommendations based exclusively on test and survey results. For more information, see here.
Savings on handsets: From 01/11/2024 – 28/11/2024, subject to availability at advertised price, Honor 200 Lite: Was £298.80, now £183.60, save £115.20. From 01/11/2024 – 02/12/2024, subject to availability at advertised price, Samsung Galaxy A15 4G: Was £169.20, now £115.20, save £54. From 08/11/2024 – 28/11/2024, subject to availability at advertised price, Google Pixel 8a 128GB: Was £547.20, now £360, save £241.20. Google Pixel 8a 256GB: Was £612, now £370.80, save £241.20. From 13/11/2024 – 28/11/2024, subject to availability at advertised price, Honor 90 Smart: Was £212.40, now £158.40, save £54. Samsung Galaxy S24 FE 128GB: Was £778.80, now £471.60, save £307.20. From 13/11/2024 – 02/12/2024, subject to availability at advertised price, Google Pixel 9 128GB: Was £871.20, now £522, save £349.20. Google Pixel 9 256GB: Was £979.20, now £630, save £349.20. Google Pixel 9 Pro 128GB: Was £1090.80, now £770.40, save £320.40. Google Pixel 9 Pro 256GB: Was £1198.80, now £878.40, save £320.40. Google Pixel 9 Pro 512GB: Was £1328.40, now £1008, save £320.40. Motorola Razr 50 Ultra 512GB: Was £1000.80, now £669.60, save £331.20. From 13/11/2024 – 10/12/2024, subject to availability at advertised price, Samsung Galaxy S24 Ultra 256GB: Was £1447.20, now £1101.60, save £345.60. Samsung Galaxy S24 Ultra 512GB: Was £1612.80, now £1267.20, save £345.60. Pay in full or by PayPal Credit in 12/24/30/36 months, or pay in 3. Subject to, application, status & credit check. 18+ UK resident. Pay in 3 is a form of credit. See ‘payment breakdown’ for more details. New customers must buy with min. £10 Sim Plan. You cannot partially return an order; if you purchase both SIM and handset together and wish to return within 14 day cooling off period, you must return both. Eligibility, terms & conditions apply: voxi.co.uk/terms
*VOXI Extra 50GB and Extra 200GB data offer on selected plans: Offer ends 28/11/2024. £12 plan was 25GB, now 75GB plus Unlimited Video. Unlimited Video included in £12p/m plan. After 28/11, £12 plan offer will revert to 25GB, without unlimited video. Subscription fees for video streaming not included. £20 plan was 100GB, now 300GB. Offer on data allowance will continue until you change or cancel your plan. Subject to 20GB roaming fair use with Roaming Pass. Selected UK apps and websites only. Voice/video calls excluded. Terms apply: voxi.co.uk/terms Terms also apply, see: https://www.voxi.co.uk/terms-conditions
FWB double Reward offer: For a limited time, customers have the opportunity to receive double the rewards. Offer starts at 09:00am on 14.11.24 and ends at 10:00am 20.12.24. You must refer your friend within this period. Claim Amazon.co.uk Gift Card, Just Eat Gift Card or cash via PayPal (‘Rewards’) once you and your friend have been VOXI customers for two months & made two consecutive monthly payments. Following Reward amounts given if you and your friend select the following: £10 / £12 plan is £20 Reward, £15 plan is £30 Reward, £20 plan/Unlimited plan is £40 Reward.